The Effects Of Emotions On The Workplace Essay - 1465 Words

Attention to emotions in the workplace has surfaced in the field of industrial organizational psychology within the past 15 years (Daus, 2016). Prior to the acknowledgement of emotions having an influence in the workplace, it was believed that behaviors, outcomes, and decisions within a company were based solely on cognitive processes. Furthermore, the conceptual sophistication of emotions was considered to be insignificant, and therefore, believed to be inconsequential in the work life. However, recent studies have highlighted the importance of emotions within an organization and how they can positively or negatively affect individuals. Components of emotions, such as emotional labor, affective events theory (AET), and emotional intelligence (EI) will be discussed in further detail in efforts to support the evidence that emotions are relevant in the workplace. An emotion can be defined as a brief, but intense reaction to an event that can cause a positive or negative feeling (Bauer Erdogan, 2012). These experienced emotions can influence a person’s openness to advice or criticism, whether he or she decides to quit a job, or affect how he or she performs individually or within a group. Positive emotions in the workplace, such as joy or surprise, can result from completing a challenging project and receiving high praise from upper management. A company can benefit from positive emotions since these people are generally more creative, which leads to the development of newShow MoreRelatedThe Effects Of Stress On The Workplace1563 Words   |  7 PagesEmotions in the workplace play a crucial role in how organizations communicate within and to the outside world. Emotional states in the workplace have strong influence on the outcomes and dictates behaviors and attitudes within organizations. 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